Why won't my mouse pointer move?

Question

Dell Inspiron 15 (M5030)

Released in June 2011, this Dell notebook is a standard laptop for basic computing needs. For its relatively cheap price tag, it provides basic computing power for general computer work.

crwdns2934591:07crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Michael McNutt @michaelmcnutt

crwdns2934065:0crwdne2934065:0: 269

7

2

crwdns2931729:0crwdne2931729:0: Dzi 29, 2014

crwdns2933897:0crwdne2933897:0

Why won't my mouse pointer move?

I can't get my mouse pointer to move on the screen.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 2

crwdns2944067:02crwdne2944067:0

How can this be fixed?

crwdns2934271:0N'w 12, 2017crwdnd2934271:0 Bob Johnson crwdne2934271:0

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"?

crwdns2934271:0N'w 13, 2017crwdnd2934271:0 jayeff crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

Hi Bob Johnson,

Try a USB mouse and see if it works OK.

If it does, go to control panel > device manager and check that the touchpad (mouse) is showing that it is installed OK etc.

What OS is installed in the laptop?

Does the laptop touchpad work OK if you start the laptop in 'safe mode"? — jayeff