Wow! After calling Rogers and Apple several times today, I saw the suggestion here about cleaning the charging connection with a toothbrush! I felt like an idiot doing it, but darned if my phone finally turned off after a good brushing!
I have been trying for 24 hrs with no luck to turn it off, and the toothbrush did it! Just a dry soft bristle brush!
Beats paying for a replacement phone or being without it when I send it in for repairs!
Thanks for posting everyone! Your ideas do help
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