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Repair information and guides for the fifth generation of iPhone. Model: A1387

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My iPhone, it's dead.

Hello there,

I have an iPhone 4s, and it doesn't work. I've tried to update it from iTunes, and I have always and error. Can you know what should I try ?

I look forward to hearing from you soon.

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what error do you have?

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2001 or 2006, any advice?

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Ipelaez, try this answer from Apple first:" Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.

2. Restore and wait for error 1604.

3. When prompted, click OK.

4. Close and reopen iTunes while iPhone remains connected.

5. iPhone should now be recognized in Recovery Mode again.

6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection." from here

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