My camera is powering up, but when I attempt to take a picture, the screen goes black and it freezes. The buttons will not work. The green battery light stays on as well as the red flash light. I have to open the battery door to shut it off then power it up again, but it will do the same thing once it is powered back up. Is there anything I can do to fix this? Please help! I have tried a new memory card, have cleaned the battery connections with a cotton swab and alcohol, and have also tried top of the line Energizer Lithium batteries and nothing has worked.
My camera is powering up, but when I attempt to take a picture, the screen goes black and it freezes. The buttons will not work. The green battery light stays on as well as the red flash light. I have to open the battery door to shut it off then power it up again, but it will do the same thing once it is powered back up. Is there anything I can do to fix this? Please help! I have tried a new memory card, have cleaned the battery connections with a cotton swab and alcohol, and have also tried top of the line Energizer Lithium batteries and nothing has worked.