I need to factory reset the device so I can re connect it to my new WiFi. However I cannot find a reset button and holding the play/pause on the remote does nothing.
If I hold the WiFi button in the remote for 3 seconds I get a beep and the WiFi light flashes, but it won’t connect via the app.(I have been using 2.4g)
The manual mode also doesn’t work as the ssid from the device doesn’t show up.
I want to factory reset to start over.