Hi @patientkitiaka
* If you can still access the tablet, go to ''Menu > Settings > Backup & reset > Factory data reset.''
* To perform a factory reset using the buttons, turn off the tablet and then, press and hold the ''Volume Down + Power button'' (both together) until the Recovery menu appears. Use the Volume buttons to navigate to the ''Wipe data/factory restore'' option and then press the Power button to confirm.