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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @alli23880
-That is a crack in the screen. It will have to be replaced. Here's the ifixit https://www.ifixit.com/Guide/Kobo+Libra+Colour+Screen+Replacement/170326 guide that may help
+That is a crack in the screen. It will have to be replaced.
There's no warranty cover for that.
The relevant part of the manufacturer's warranty states in part: "''The Limited Warranty described herein does not cover: (a) damage or malfunctions caused by accident, misuse, neglect, abuse, acts of God or other external causes; .....".''
You can check what the warranty for the tablet shows for your [link|https://www.kobo.com/userguides|location] as not all warranties are the same.
+
+Here's the ifixit [guide|170326] guide that may help

crwdns2915684:0crwdne2915684:0:

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @alli23880
-That is a crack in the screen. It will have to be replaced.
+That is a crack in the screen. It will have to be replaced. Here's the ifixit https://www.ifixit.com/Guide/Kobo+Libra+Colour+Screen+Replacement/170326 guide that may help
There's no warranty cover for that.
The relevant part of the manufacturer's warranty states in part: "''The Limited Warranty described herein does not cover: (a) damage or malfunctions caused by accident, misuse, neglect, abuse, acts of God or other external causes; .....".''
You can check what the warranty for the tablet shows for your [link|https://www.kobo.com/userguides|location] as not all warranties are the same.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @alli23880
-That is a crack in the screen.
+That is a crack in the screen. It will have to be replaced.
There's no warranty cover for that.
The relevant part of the manufacturer's warranty states in part: "''The Limited Warranty described herein does not cover: (a) damage or malfunctions caused by accident, misuse, neglect, abuse, acts of God or other external causes; .....".''
-You can check what the warranty for the tablet shows for your [https://www.kobo.com/userguides|location] as not all warranties are the same.
+You can check what the warranty for the tablet shows for your [link|https://www.kobo.com/userguides|location] as not all warranties are the same.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @alli23880

That is a crack in the screen.

There's no warranty cover for that.

The relevant part of the manufacturer's warranty states in part: "''The Limited Warranty described herein does not cover: (a) damage or malfunctions caused by accident, misuse, neglect, abuse, acts of God or other external causes; .....".''

You can check what the warranty for the tablet shows for your [https://www.kobo.com/userguides|location] as not all warranties are the same.

crwdns2915684:0crwdne2915684:0:

open