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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jiahuing,
Has the laptop been dropped or gotten wet at all?
Try connecting an external monitor (TV?) to the laptop's HDMI port and check if there's a good display from the laptop showing on it.
-Don't forget to press the Fn + F8 keys (both together) to change the display from the laptop screen to the external monitor.
+Don't forget to press the Fn + F8 keys (both together) to switch the display from the laptop screen to the external monitor.
If the display seen on the external monitor is OK then there's a problem with the LCD panel in the laptop.

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @jiahuing,

Has the laptop been dropped or gotten wet at all?

Try connecting an external monitor (TV?) to the laptop's HDMI port and check if there's a good display from the laptop showing on it.

Don't forget to press the Fn + F8 keys (both together) to change the display from the laptop screen to the external monitor.

If the display seen on the external monitor is OK then there's a problem with the LCD panel in the laptop.

crwdns2915684:0crwdne2915684:0:

open