If your ***Dell Latitude 5420*** account is disabled (e.g., a Windows login account), here are the steps to enable it:
=== ***Method 1: Enable the Account via Another Admin Account*** ===
# ***Log in*** to Windows using an ***administrator account*** (if available).
# Press ***Win + R***, type ``***lusrmgr.msc***``, and press ***Enter***.
# Go to ***Users*** in the left pane.
# ***Right-click*** the disabled account and select ***Properties***.
# Uncheck ***"Account is disabled"*** and click ***OK***.
=== ***Method 2: Using Command Prompt (Admin Required)*** ===
# Open ***Command Prompt as Administrator*** (search for ``***cmd***``, right-click, and select ***Run as administrator***).
# Type the following command and press ***Enter***:
# cmd
# Copy
# Download
[code]net user "username" /active:yes[/code]
# (Replace ``***"username"***`` with the actual account name.)
=== ***Method 3: Reset Password if Locked Out*** ===
If the account is locked due to failed login attempts:
# Boot into ***Safe Mode*** (restart while holding ***Shift*** or via BIOS).
# Use the ***built-in Administrator account*** (if enabled).
# Reset the password via:
** ***Control Panel*** > ***User Accounts*** > ***Manage another account***.
** ***OR*** use Command Prompt (``***net user "username" newpassword***``).
=== ***Method 4: Using Dell Recovery Options*** ===
If you can't access any admin account:
# ***Restart*** the laptop and press ***F12*** to enter ***Boot Menu***.
# Choose ***Diagnostics*** or ***SupportAssist OS Recovery***.
# Follow prompts to ***reset or repair Windows***.
=== ***Still Having Issues?*** ===
* If it's a ***BIOS/Dell admin password***, you may need to contact ***Dell Support***.
* For ***Microsoft account issues***, reset it via [link|https://account.microsoft.com/|Microsoft's account recovery|new_window=true].