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crwdns2934241:0crwdne2934241:0 Tony Waldron

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If you can exchange the board or get store credit, ask for it, as the card is incompatible with your motherboard's PCIE card slots. Your motherboard is PCI Express 3.0, and the video card is ***Bus Standard*** PCI Express 2.0

I know you might be using the onboard graphics now, but I just wanted you to check a few things in the BIOS as well. From the motherboard manual, if you can, try and fit your video card to ***PCI1*** (that is the 3rd from the bottom). If you can make it fit, change the BIOS settings as listed, but I don't think it will fit without modding your case on the back.

* ***Primary Graphics Adapter***

*        This allows you to select [Onboard], [PCI] or [PCI Express] as the boot graphics adapter priority. The default value is [PCI Express]. Set this to [PCI].

* ***Render Standby***

*        Use this to enable or disable Render Standby by Internal Graphics Device. The default value is [Enabled]. Set to disabled.

* ***IGD Multi-Monitor***

*        Use this to enable or disable IGD Multi-Monitor by Internal Graphics Device. The default value is [Enabled]. For Windows® XP / XP 64-bit / Vista/                  Vista 64-bit users, if you plan to install the PCI Express graphics card for video output, please set this item to [Disabled] to disable the onboard VGA              in advance

* ***DVMT Mode Select***

*        Use this option to adjust DVMT mode. The default value is [DVMT Mode]. Deselect this mode.

Also, try the video card in a different computer if you can and check the performance.

Let us know how you go.

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