crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @kathrynmat

What is the model number of the washer?

Have you tried pressing the Start/Pause button to stop the washer during a cycle so that the lid unlocks?

crwdns2915684:0crwdne2915684:0:

open