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crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

@annaliesep
Just some things that I'd check:
-If it doesn't boot at all, i.e. starts but doesn't start to load Windows check if you can get into BIOS OK and then see if the SSD is being shown as detected or not in the BIOS menus.
+If it doesn't boot at all, i.e. starts but doesn't start to load Windows check if you can get into BIOS OK and then see if the SSD that the OS is installed on, is being shown as detected or not in the BIOS menus.
-OK in safe mode but not in normal mode usually indicates a driver problem. Since you've updated all of them that rules that out.
+Booting OK in safe mode but not in normal mode usually indicates a driver problem. Since you've updated all of them that rules that out.
-If it boots into Windows normal mode OK try turning ''off'' [https://support.lenovo.com/us/en/solutions/ht513773-how-to-enable-or-disable-fast-startup-on-windows-11|fast startup] (should be the same in your laptop) and check if it consistently works OK now
+If it boots into Windows normal mode OK try turning ''off'' [link|https://support.lenovo.com/us/en/solutions/ht513773-how-to-enable-or-disable-fast-startup-on-windows-11|fast startup] (should be the same in your laptop) and check if it consistently works OK now
-If you can boot in Windows normal mode OK try running an [https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|sfc /scannow] command and also the [https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|DISM check health options] to make sure that the installation is OK
+If you can boot in Windows normal mode OK try running an [link|https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|sfc /scannow] command and also all the [link|https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|DISM check health options] to make sure that the installation is OK
-As a final OS or hardware check to isolate where it might be, try running a "live" Linux OS e.g. Ubuntu Lite etc from a bootable USB flashdrive and check if it boots into the OS and works OK. You don't have to install it, just run it. (There's an option to install or just test when you first start it)
+As a final check to try and isolate where it might be, try running a "live" Linux OS e.g. Ubuntu Lite etc from a bootable USB flashdrive and check if it boots into the OS and works OK. You don't have to install it, just run it. (There's an option to install or just test when you first start it).
+
+If Linux works OK then there's a problem with Windows and the laptop. if it also has problems then it's hardware.

crwdns2915684:0crwdne2915684:0:

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crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

@annaliesep

Just some things that I'd check:

If it doesn't boot at all, i.e. starts but doesn't start to load Windows check if you can get into BIOS OK and then see if the SSD is being shown as detected or not in the BIOS menus.

OK in safe mode but not in normal mode usually indicates a driver problem.  Since you've updated all of them that rules that out.

If it boots into Windows normal mode OK try turning ''off'' [https://support.lenovo.com/us/en/solutions/ht513773-how-to-enable-or-disable-fast-startup-on-windows-11|fast startup] (should be the same in your laptop) and check if it consistently works OK now

If you can boot in Windows normal mode OK try running an [https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|sfc /scannow] command and also the [https://support.microsoft.com/en-au/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca|DISM check health options] to make sure that the installation is OK

As a final OS or hardware check to isolate where it might be, try running a "live" Linux OS e.g. Ubuntu Lite etc from a bootable USB flashdrive and check if it boots into the OS and works OK. You don't have to install it, just run it. (There's an option to install or just test when you first start it)

crwdns2915684:0crwdne2915684:0:

open