Did you ''right click'' on any High Definition Audio device entry in Sound, video and game controllers and the select Properties etc?
If so did it show that it was working OK, you never said whether it was or not?
It's not showing that specific drivers are installed for the sound controller.
Check in ''Device Manager > Sound Video and game controllers > ***right click*** on the High Definition audio controller > Properties > Details tab > Properties > Hardware Ids'' and check what Ven and Dev numbers are shown.
For a Realtek controller it should be something like Ven_10EC Dev_0887. Not sure what AMD hardware ID code is.
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Once you know the make of audio controller used in the laptop by the Ven and Dev code i.e. AMD or Realtek here's a link that has the [https://www.driverscape.com/manufacturers/samsung/laptops-desktops/305e4a-305e5a-305e7a/3617|drivers] for the laptop.
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Once you know the make of audio controller used in the laptop by the Ven and Dev code i.e. AMD or Realtek here's a link that has the [link|https://www.driverscape.com/manufacturers/samsung/laptops-desktops/305e4a-305e5a-305e7a/3617|drivers] for the laptop.
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Scroll down to ''Audio drivers'' and then find the drivers for the make of sound controller used in your laptop i.e. AMD or Realtek and then download the latest version and install them in the laptop and check if the audio works. You will have to re start the laptop after the drivers are installed to check.
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Scroll down to ''Audio drivers'' and then find the drivers for the make of audio controller used in your laptop i.e. AMD or Realtek and then download the latest version and install them in the laptop and check if the audio works. You will have to re start the laptop after the drivers are installed to check.
Hi @tj8799
Did you ''right click'' on any High Definition Audio device entry in Sound, video and game controllers and the select Properties etc?
If so did it show that it was working OK, you never said whether it was or not?
It's not showing that specific drivers are installed for the sound controller.
Check in ''Device Manager > Sound Video and game controllers > ***right click*** on the High Definition audio controller > Properties > Details tab > Properties > Hardware Ids'' and check what Ven and Dev numbers are shown.
For a Realtek controller it should be something like Ven_10EC Dev_0887. Not sure what AMD hardware ID code is.
Once you know the make of audio controller used in the laptop by the Ven and Dev code i.e. AMD or Realtek here's a link that has the [https://www.driverscape.com/manufacturers/samsung/laptops-desktops/305e4a-305e5a-305e7a/3617|drivers] for the laptop.
Scroll down to ''Audio drivers'' and then find the drivers for the make of sound controller used in your laptop i.e. AMD or Realtek and then download the latest version and install them in the laptop and check if the audio works. You will have to re start the laptop after the drivers are installed to check.