@bigsee what version Windows are you using? I would suggest you start of by looking through the [https://pcsupport.lenovo.com/pr/en/products/laptops-and-netbooks/ideapad-c-series-laptops/c340-14iwl/solutions/HT063051-POPULAR-TOPICS-BATTERY-POWERBOOT|Lenovo documentation] about battery issues. That way we are all starting at the same point and will not have to repeat to many steps in case of further troubleshooting.
A battery reset could be done by using Lenovo's Energy Management. Check and see if that is installed on your computer. I would like to see what your Windows sees in regards to your battery. Generate a battery report using the command powercfg /batteryreport in Windows PowerShell or Command Prompt. Then post a picture or copy of that with your Question. It may give us a clue about what Windows is doing.
To add pictures, documents etc. to your Question, use [guide|21499|this guide]