crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 Ynaê

crwdns2947189:0crwdne2947189:0:

Q30's won't turn on

crwdns2934249:0crwdne2934249:0:

Initially, the headset was switching itself off seconds after being switched on, during use.

Today, however, it didn't turn on anymore.

If I press the power button or the NC button, the blue light comes on. But it won't turn on.

When I plug in the charging cable, the red light comes on.

With the 3.5mm sound cable, the headset also works.

Does anyone know what might be happening and how I can solve it?

Service is not a possibility, because although the headphones are not yet a year old, I bought them through the official Anker website on Aliexpress and they refuse to provide repairs.

crwdns2866306:0crwdne2866306:0:

Anker Soundcore Life Q30

crwdns2915684:0crwdne2915684:0:

open

crwdns2934251:0crwdne2934251:0:

+890649

crwdns2934241:0crwdne2934241:0 Ynaê

crwdns2947189:0crwdne2947189:0:

Q30's won't turn on

crwdns2934249:0crwdne2934249:0:

Initially, the headset was switching itself off seconds after being switched on, during use.

Today, however, it didn't turn on anymore.

If I press the power button or the NC button, the blue light comes on. But it won't turn on.

When I plug in the charging cable, the red light comes on.

With the 3.5mm sound cable, the headset also works.

Does anyone know what might be happening and how I can solve it?

Service is not a possibility, because although the headphones are not yet a year old, I bought them through the official Anker website on Aliexpress and they refuse to provide repairs.

crwdns2866306:0crwdne2866306:0:

Anker Soundcore Life Q30

crwdns2915684:0crwdne2915684:0:

open