Hi @chris56600
Check if the agitator dogs are OK and not broken etc.
Here's a [https://www.youtube.com/watch?v=jyAClCHmC0w|video] that may help.
If the dogs are faulty, search online for [https://www.google.com/search?client=firefox-b-d&q=whirlpool+80040|Whirlpool 80040] to find suppliers that suit you best.
If you need the agitator cam kit which includes the dogs, search for [https://www.google.com/search?client=firefox-b-d&q=285811|285811]
Here's the [document|32602|tech sheet] for the washer that may also help if it is not the agitator cam or dogs.
Run the ''service diagnostic test mode'' as shown on p.2 and check if any error codes are being displayed. There's a ''Fault/Error Code Display Method'' table on p.3 to shows how to interpret the status lights to determine the codes. The codes, their meaning and possible causes are shown on p.6-p.7