Try cleaning the paper pickup roller using a soft cloth, ''slightly dampened'' (not dripping) with either lukewarm water or Isopropyl Alcohol 99+% (available from electronics parts stores) and check if that resolves the problem.
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Try cleaning the paper pickup roller using a soft cloth, ''slightly dampened'' (not dripping) with either lukewarm water or Isopropyl Alcohol 99%+ (available from electronics parts stores) and check if that resolves the problem.
Here's the ifixit [guide|50350] guide that may help. The printer roller can be seen in the images in Step.4 and Step.5 of the guide.
Try cleaning the paper pickup roller using a soft cloth, slightly dampened with either lukewarm water or Isopropyl Alcohol 99+% (available from electronics parts stores) and check if that resolves the problem.
+
Try cleaning the paper pickup roller using a soft cloth, ''slightly dampened'' (not dripping) with either lukewarm water or Isopropyl Alcohol 99+% (available from electronics parts stores) and check if that resolves the problem.
Here's the ifixit [guide|50350] guide that may help. The printer roller can be seen in the images in Step.4 and Step.5 of the guide.
Hi @barbaraann84049
Try cleaning the paper pickup roller using a soft cloth, slightly dampened with either lukewarm water or Isopropyl Alcohol 99+% (available from electronics parts stores) and check if that resolves the problem.
Here's the ifixit [guide|50350] guide that may help. The printer roller can be seen in the images in Step.4 and Step.5 of the guide.