Hi Anthony,
iFixit is primarily a hardware focused group and the issue you're seeing is definitely more of a software problem. Although it's possible someone on this site may know the answer to your question, I'd suggest you would have better luck in a more specialized forum such as the one on Samsung's community site.
[link|https://us.community.samsung.com/t5/Phones/ct-p/phones?page=1&tab=recent_topics|Phones - Samsung Community]