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crwdns2934243:0crwdne2934243:0 Jerry Wheeler

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Hi Nina,
-At this point I'm only about 75% confident of my answer due to the mismatch between the service information I was able to locate and the model number you gave. Perhaps you could add a picture of the label on the bottom of your computer so we can try to verify the model information?
-
-Anyway, let me give you my best advice based on what I've guessed, that somewhere there's a number that matches FX517Z, which is what the service manual I located is for.
+Here is a link to the service manual for your laptop, model number TUF517ZM.
[link|https://dlcdnets.asus.com/pub/ASUS/GamingNB/FX517ZC/FX517Z_Service_guide_20231208_V1.3--NR-R2R.pdf?model=FX517ZC|Service guide_template_20201104]
+
+As it turns out, this one that I originally posted is correct for your laptop. Here's a link to the support page where you can find other documentation such as the user guide and upgrade manual.
+
+[link|https://www.asus.com/us/supportonly/tuf517zm/helpdesk_service_guide/|TUF517ZM - Support]
Although the service manual shows the display already removed from the laptop, based on my experience I don't think that's necessary. From the looks of things, I'd say the whole thing can be done simply by going to page 28, removing the bezel, then moving on to page 29 where it shows how to remove the screen adhesive and then take out the LCD. I don't think you actually need to do Step 1, where they say to remove the hinges; I see nothing in the photos that would be obstructed by leaving them in, but ultimately you'll have to judge that for yourself once you get in there.
As far as getting a replacement LCD, my advice would be to follow the instructions up to the part where you flip the screen over, but don't disconnect the cable. What you'll want to do instead is to look on the back of the LCD for a manufacturer's label. Snap yourself a picture of it, then you can put it back together temporarily until you have a replacement screen in hand.
This advice relies on the fact that unlike cell phones, laptop manufacturers rarely manufacture their own screens; they almost always buy off the shelf parts. So what we're looking for here is that label showing who manufactured the screen and their model number. If you search for a replacement part based on that information, you may come up with more options than you would just searching by your Asus model number, although I would suggest trying both just to maximize your options. If you add a picture of that label to your question we can help you search.
I went through the support information for that model as best I could, but nothing I found gave a part number for your display. We may be able to make more progress if once we have pictures of your laptop's model label and the display model label.

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crwdns2934241:0crwdne2934241:0 Jerry Wheeler

crwdns2934249:0crwdne2934249:0:

Hi Nina,

At this point I'm only about 75% confident of my answer due to the mismatch between the service information I was able to locate and the model number you gave. Perhaps you could add a picture of the label on the bottom of your computer so we can try to verify the model information?

Anyway, let me give you my best advice based on what I've guessed, that somewhere there's a number that matches FX517Z, which is what the service manual I located is for.

[link|https://dlcdnets.asus.com/pub/ASUS/GamingNB/FX517ZC/FX517Z_Service_guide_20231208_V1.3--NR-R2R.pdf?model=FX517ZC|Service guide_template_20201104]

Although the service manual shows the display already removed from the laptop, based on my experience I don't think that's necessary. From the looks of things, I'd say the whole thing can be done simply by going to page 28, removing the bezel, then moving on to page 29 where it shows how to remove the screen adhesive and then take out the LCD. I don't think you actually need to do Step 1, where they say to remove the hinges; I see nothing in the photos that would be obstructed by leaving them in, but ultimately you'll have to judge that for yourself once you get in there.

As far as getting a replacement LCD, my advice would be to follow the instructions up to the part where you flip the screen over, but don't disconnect the cable. What you'll want to do instead is to look on the back of the LCD for a manufacturer's label. Snap yourself a picture of it, then you can put it back together temporarily until you have a replacement screen in hand.

This advice relies on the fact that unlike cell phones, laptop manufacturers rarely manufacture their own screens; they almost always buy off the shelf parts. So what we're looking for here is that label showing who manufactured the screen and their model number. If you search for a replacement part based on that information, you may come up with more options than you would just searching by your Asus model number, although I would suggest trying both just to maximize your options. If you add a picture of that label to your question we can help you search.

I went through the support information for that model as best I could, but nothing I found gave a part number for your display. We may be able to make more progress if once we have pictures of your laptop's model label and the display model label.

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open