crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @lancejag
Please confirm the full model number of the range as there are 6 model variants i.e. PGS930YP1FS, -2FS, -3FS.... 6FS and whilst 4 models (-1FS, 2FS, 3FS & 5FS) are virtually the same the other two (4FS & 6FS) aren't the same as the other 4.
Looking at the [document|40685|mini manual] for the 4 models, the 3 wire plug that you have linked, connects between the WiFi board, located on the panel manifold (see image below) and the RJ45 jack located on the back cover.
Unfortunately I cannot find the mini manual (GE part # 31-2000940) so I can't help with the other two models.
It may just be a faulty touch board. Unfortunately it is available only as a complete module comprising both the touch controls and the control board, so you may be out of luck.
Perhaps check if the cables inserted into the connectors on the board are all in OK. (see image)
Here's an image of the board used in the 4 similar models that may help - GE part # WB27X42946 (part number of board used in the other 2 models is WB27X45672)
[image|3518526]
(click on image)
=== Update (12/28/24) ===
@lancejag
Nothing really obvious but was wondering what is highlighted in the image below. It looks just about the size to fit an RJ45 socket but maybe not
You may have to trace the 3 wire cable from the WiFi module and see where it goes.
+Looking at an image of the [https://www.ebay.com/itm/394973973855|wifi board] it seems to be on the right of the display as viewed in the image you posted above.
+
[image|3518540]
(click on image)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @lancejag
Please confirm the full model number of the range as there are 6 model variants i.e. PGS930YP1FS, -2FS, -3FS.... 6FS and whilst 4 models (-1FS, 2FS, 3FS & 5FS) are virtually the same the other two (4FS & 6FS) aren't the same as the other 4.
Looking at the [document|40685|mini manual] for the 4 models, the 3 wire plug that you have linked, connects between the WiFi board, located on the panel manifold (see image below) and the RJ45 jack located on the back cover.
Unfortunately I cannot find the mini manual (GE part # 31-2000940) so I can't help with the other two models.
It may just be a faulty touch board. Unfortunately it is available only as a complete module comprising both the touch controls and the control board, so you may be out of luck.
Perhaps check if the cables inserted into the connectors on the board are all in OK. (see image)
Here's an image of the board used in the 4 similar models that may help - GE part # WB27X42946 (part number of board used in the other 2 models is WB27X45672)
[image|3518526]
(click on image)
=== Update (12/28/24) ===
@lancejag
Nothing really obvious but was wondering what is highlighted in the image below. It looks just about the size to fit an RJ45 socket but maybe not
+You may have to trace the 3 wire cable from the WiFi module and see where it goes.
+
[image|3518540]
(click on image)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @lancejag
Please confirm the full model number of the range as there are 6 model variants i.e. PGS930YP1FS, -2FS, -3FS.... 6FS and whilst 4 models (-1FS, 2FS, 3FS & 5FS) are virtually the same the other two (4FS & 6FS) aren't the same as the other 4.
Looking at the [document|40685|mini manual] for the 4 models, the 3 wire plug that you have linked, connects between the WiFi board, located on the panel manifold (see image below) and the RJ45 jack located on the back cover.
Unfortunately I cannot find the mini manual (GE part # 31-2000940) so I can't help with the other two models.
It may just be a faulty touch board. Unfortunately it is available only as a complete module comprising both the touch controls and the control board, so you may be out of luck.
Perhaps check if the cables inserted into the connectors on the board are all in OK. (see image)
Here's an image of the board used in the 4 similar models that may help - GE part # WB27X42946 (part number of board used in the other 2 models is WB27X45672)
[image|3518526]
+
+
(click on image)
=== Update (12/28/24) ===
-
@lancejag
-Nothing really obvious but was wondering what is highlighted in the image below. I looks just the size to fit an RJ45 socket but maybe not
+Nothing really obvious but was wondering what is highlighted in the image below. It looks just about the size to fit an RJ45 socket but maybe not
-[image|3518540] (click on image)
+[image|3518540]
+
+
+
+(click on image)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @lancejag
Please confirm the full model number of the range as there are 6 model variants i.e. PGS930YP1FS, -2FS, -3FS.... 6FS and whilst 4 models (-1FS, 2FS, 3FS & 5FS) are virtually the same the other two (4FS & 6FS) aren't the same as the other 4.
Looking at the [document|40685|mini manual] for the 4 models, the 3 wire plug that you have linked, connects between the WiFi board, located on the panel manifold (see image below) and the RJ45 jack located on the back cover.
Unfortunately I cannot find the mini manual (GE part # 31-2000940) so I can't help with the other two models.
It may just be a faulty touch board. Unfortunately it is available only as a complete module comprising both the touch controls and the control board, so you may be out of luck.
Perhaps check if the cables inserted into the connectors on the board are all in OK. (see image)
Here's an image of the board used in the 4 similar models that may help - GE part # WB27X42946 (part number of board used in the other 2 models is WB27X45672)
[image|3518526]
(click on image)
+
+=== Update (12/28/24) ===
+
+@lancejag
+
+Nothing really obvious but was wondering what is highlighted in the image below. I looks just the size to fit an RJ45 socket but maybe not
+
+[image|3518540] (click on image)

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @lancejag

Please confirm the full model number of the range as there are 6 model variants i.e. PGS930YP1FS, -2FS, -3FS.... 6FS and whilst 4 models (-1FS, 2FS, 3FS & 5FS) are virtually the same the other two (4FS & 6FS) aren't the same as the other 4.

Looking at the [document|40685|mini manual] for the 4 models, the 3 wire plug that you have linked, connects between the WiFi board, located on the panel manifold (see image below) and the RJ45 jack located on the back cover.

Unfortunately I cannot find the mini manual (GE part # 31-2000940) so I can't help with the other two models.

It may just be a faulty touch board. Unfortunately it is available only as a complete module comprising both the touch controls and the control board, so you may be out of luck.

Perhaps check if the cables inserted into the connectors on the board are all in OK. (see image)

Here's an image of the board used in the 4 similar models that may help - GE part # WB27X42946 (part number of board used in the other 2 models is WB27X45672)

[image|3518526]

(click on image)

crwdns2915684:0crwdne2915684:0:

open