If your device is restarting despite having a new battery, the issue could be with the charger or charging cable. A faulty charger may not provide consistent power, leading to restarts. Additionally, issues like a loose connection or incompatible charger could cause similar behavior. It's worth testing with a different charger to rule out this possibility.
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It sounds like your phone is having trouble charging properly, likely due to the damaged charger or a connection issue. The phone may not be receiving enough power to charge, causing it to restart and freeze at a low percentage. Try using a different charger and cable to see if that resolves the issue. If the problem persists, there could be internal damage from the drop, such as to the charging port or battery connection.
If your device is restarting despite having a new battery, the issue could be with the charger or charging cable. A faulty charger may not provide consistent power, leading to restarts. Additionally, issues like a loose connection or incompatible charger could cause similar behavior. It's worth testing with a different charger to rule out this possibility.