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crwdns2934241:0crwdne2934241:0 jayeff

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Hi @rachelkrispies

Here's the [http://h10032.www1.hp.com/ctg/Manual/c05922740.pdf|maintenance and service guide] for the laptop.

Go to p.61 (p.71 of 123 pdf) to view the procedure to remove/replace the fingerprint sensor.

If the fingerprint reader is faulty search online for [https://www.google.com/search?client=firefox-b-d&q=L13681-001|L13681-001] to find suppliers that suit you best.

If the bracket needs replacing, search online for [https://www.google.com/search?client=firefox-b-d&q=L13693-001|L13693-001] This is the part number for the Bracket Kit. The kit includes the USB support bracket and the fingerprint reader bracket.

The touchpad button board removal/replacement procedure as well as the part number for the button board are shown on p.64 (p.74 of 123 pdf) in the guide.

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