crwdns2934241:0crwdne2934241:0 Edward Albada

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Lens cover will not close/open

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When I turn it on, the is a sound of a motor in two different pitches, but the lens cover will not open or close. I can manually move it open/close. How can I best service this? Unit is only 5 months old.

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Panasonic HC‑VX870

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open