Hi @brittanyla65465
Here's the [document|32627|tech sheet] for your washer.
First check whether the Diagnostic light on the control board is on or off - see p.2 DIAGNOSTIC LED - MAIN CONTROL.
''If it is off,'' go to p.12 TEST #1: Main Control and follow the steps to find out what's wrong.
If it is determined that the control board is faulty and needs replacing, search online for [https://www.google.com/search?client=firefox-b-d&q=W10897776|W10897776] or [https://www.google.com/search?client=firefox-b-d&q=W11124783|W11124783]¹ (supplier examples only).
''If it is on,'' see p.2 ACTIVATING THE SERVICE DIAGNOSTIC TEST MODES. If the diagnostics work and there's an error code, see the Fault/Error Code Display Method chart on p.3 for how to interpret the status lights. The error codes and their likely causes are shown on p.6-p.7
If you find the problem and it is a faulty part that needs replacing, here's the [https://www.searspartsdirect.com/model/33kt7vtogz-001198/whirlpool-wtw4816fw1-washer-parts|parts list] that is useful. Locate the wanted part in the list and note the ''manufacturer's part number'' that is shown with it. Search online for the part number only, to find suppliers that suit you best.
¹ This is the part number for the board that replaces the original (first part number listed) as it has been superseded