crwdns2934241:0crwdne2934241:0 Roger Joannette

crwdns2934249:0crwdne2934249:0:

Had same problem on HC-V800. Took out 3 screws on strap side of bottom , one screw right side on strap side in battery bay and screw in mic bay. Then pulled hard on strap. Put all screws back .Not to tight. Now works like new

crwdns2915684:0crwdne2915684:0:

open