Had cracked screen replaced, now have totally black screen
crwdns2934249:0crwdne2934249:0:
Had cracked screen replaced, within an hour turned to totally black screen. Phone still rings, alarm still goes off daily, can still charge it. Batteries Plus could not get it to run a diagnostic check. Need to get data off it. Tried to do so with a hdmi multi 3 port hub/usb wireless keyboard/touchpad mouse combo, phone does not show up on monitor, but it does make an audible tone when connecting it to hub.
Suggestions please?