crwdns2934241:0crwdne2934241:0 Helpful Harry

crwdns2934249:0crwdne2934249:0:

Hi,

Not sure if you have tried the Dell troubleshooting reset:

[image|3415135]

Dell states that the reset can resolve residual power issues that can create several issues with the laptop.

Hope this helps

crwdns2915684:0crwdne2915684:0:

open