crwdns2934241:0crwdne2934241:0 Pamela S

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Can I get my phone out of retail mode?

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I bought a phone off of an auction site. It stated that it was in retail mode in the specs but I thought it would be an easy fix. I thought wrong. Can anybody help me? I thought I was getting a good deal on a phone for my kid but now I'm stuck with a useless display phone

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Samsung Galaxy A15

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open