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crwdns2934243:0crwdne2934243:0 jayeff

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Hi @royjrushingsr
Here's the [document|32698|service data sheet] that will help.
Check if there's +12V DC between the J7 connector pins 1 and 3 on the user interface control board.
''If there is'' then the problem is in the display control board.
-If not check if there's 12V DC between J9 (or J11) pins 1 and 4 on the main control board.
+''If not'' check if there's 12V DC between J9 (or J11) pins 1 and 4 on the main control board.
''If there is'' then it's a wiring problem between the two boards.
''If not'' then there's a problem on the main control board
Here's a [link|https://www.youtube.com/watch?v=2TVFofQWkg8|video] that may help to access the user interface control board.
If the user interface board is faulty, search online for ''5304513303'' to find suppliers that suit you best. (this is the manufacturer's part number for your board

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crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @royjrushingsr
Here's the [document|32698|service data sheet] that will help.
Check if there's +12V DC between the J7 connector pins 1 and 3 on the user interface control board.
-If there is then the problem is in the display control board. If not check if there's 12V DC between J9 (or J11) pins 1 and 4 on the main control board.
+''If there is'' then the problem is in the display control board.
-Here's a [https://www.youtube.com/watch?v=2TVFofQWkg8|video] that may help to access the user interface control board.
+If not check if there's 12V DC between J9 (or J11) pins 1 and 4 on the main control board.
+
+''If there is'' then it's a wiring problem between the two boards.
+
+''If not'' then there's a problem on the main control board
+
+Here's a [link|https://www.youtube.com/watch?v=2TVFofQWkg8|video] that may help to access the user interface control board.
If the user interface board is faulty, search online for ''5304513303'' to find suppliers that suit you best. (this is the manufacturer's part number for your board

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @royjrushingsr

Here's the [document|32698|service data sheet] that will help.

Check if there's +12V DC between the J7 connector pins 1 and 3 on the user interface control board.

If there is then the problem is in the display control board. If not check if there's 12V DC between J9 (or J11) pins 1 and 4 on the main control board.

Here's a [https://www.youtube.com/watch?v=2TVFofQWkg8|video] that may help to access the user interface control board.

If the user interface board is faulty, search online for ''5304513303'' to find suppliers that suit you best. (this is the manufacturer's part number for your board

crwdns2915684:0crwdne2915684:0:

open