crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @tim21354

Try a power refresh and check if that resolves the problem.

Switch off the device (if it is on) and then remove the batteries from the device.

Here's the ifixit [guide|56875] guide that may help.

''Press and hold the power button for 30 seconds and then release.''

Reinsert the batteries, reassemble the device and check if it turns on OK

crwdns2915684:0crwdne2915684:0:

open