@mike11595 all you should have to do is to open the black locking hasp (goes to a vertical position), then insert the HDD cable in between the brown connector and then lock the hasp, by pushing it back into a horizontal position. Make sure you have the cable right side up. This is really not a terribly complicated task. Sounds like something is up. Make sure that you insert the cable properly. It should not be laying on the board at all but be inside the brown ZIF connector.