crwdns2933423:0crwdne2933423:0
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crwdns2934241:0crwdne2934241:0 mike

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I am not too sure what you mean by "level of the 4 windows stage" but try possible solutions below:

***Accessing Advanced Start‐up when PC isn't loading:***

If your device isn't loading or stuck during boot, you can use this method to access the recovery environment:

1.       Turn on your PC.

2.       As soon as the Windows logo appears, press the ***power*** button to turn off computer.

3.       Repeat steps 1 or 2 two more times.

 

After the third interruption, Windows 10 will open into the ***Advanced Start‐up*** environment

 

***While in the Advanced start‐up environment, use the following steps to use Start‐up Repair:***

1.       Click the Troubleshoot button.

2.       Click the Advanced options button.

3.       Click the “***Start‐up Repair”*** button.

4.       Select your account.

5.       Type your account password.

6.       Click the Continue button.

 

If the above doesn’t help do the same as above but this time select “***System Restore***” from the

“***Advanced Options?***”

 

***Or from an installation disk/flash drive***

1.      Boot from the the installation media for the installed version of Windows.

2.      On the Install Windows screen, select Next > Repair your computer.

3.      On the Choose an option screen, select Troubleshoot.

4.      On the Advanced options screen, select Startup Repair.

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