crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934243:0crwdne2934243:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @michaelclu56125
What USB devices are connected to the PC?
Did you try disconnecting all USB devices at once and check if the PC passed POST.
Usually these days keyboards aren't necessary anymore to pass POST as was the case years ago, but maybe not. If so leave only the keyboard connected (if a USB type) and then try.
-If still no good try disconnecting the cables connecting the USB ports to the motherboard (obviously not the hard mounted ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual].
+If still no good try disconnecting the cables connecting the USB ports to the motherboard (obviously not the hard mounted ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual] for location of cables)
What is the make and model number of the PSU?

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @michaelclu56125
What USB devices are connected to the PC?
Did you try disconnecting all USB devices at once and check if the PC passed POST.
Usually these days keyboards aren't necessary anymore to pass POST as was the case years ago, but maybe not. If so leave only the keyboard connected (if a USB type) and then try.
-If still no good try disconnecting the cables connecting the USB ports to the motherboard (obviously not the hard mounted ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]
+If still no good try disconnecting the cables connecting the USB ports to the motherboard (obviously not the hard mounted ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual].
+
+What is the make and model number of the PSU?

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @michaelclu56125
What USB devices are connected to the PC?
Did you try disconnecting all USB devices at once and check if the PC passed POST.
Usually these days keyboards aren't necessary anymore to pass POST as was the case years ago, but maybe not. If so leave only the keyboard connected (if a USB type) and then try.
-If still no good try disconnecting the cables connecting the USB ports (obviously not the ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]
+If still no good try disconnecting the cables connecting the USB ports to the motherboard (obviously not the hard mounted ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934245:0crwdne2934245:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @michaelclu56125
What USB devices are connected to the PC?
-Did you try disconnecting all USB devices and check if the PC passed POST.
+Did you try disconnecting all USB devices at once and check if the PC passed POST.
Usually these days keyboards aren't necessary anymore to pass POST as was the case years ago, but maybe not. If so leave only the keyboard connected (if a USB type) and then try.
-If still no good try disconnecting the cables connecting the USB ports (obviously not the ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]
+If still no good try disconnecting the cables connecting the USB ports (obviously not the ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [link|https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 jayeff

crwdns2934249:0crwdne2934249:0:

Hi @michaelclu56125

What USB devices are connected to the PC?

Did you try disconnecting all USB devices and check if the PC passed POST.

Usually these days keyboards aren't necessary anymore to pass POST as was the case years ago, but maybe not. If so leave only the keyboard connected (if a USB type) and then try.

If still no good try disconnecting the cables connecting the USB ports (obviously not the ports on the rear on the motherboard) and check (see #8, 9 &10 on p.14 of 68 (pdf numbering) of the [https://dlcdnets.asus.com/pub/ASUS/mb/SocketAM4/TUF_GAMING_X570-PRO_WI-FI/E16844_TUF_GAMING_X570-PRO_WI-FI_UM_WEB.pdf?model=TUF%20GAMING%20X570-PRO%20(WI-FI)|user manual]

crwdns2915684:0crwdne2915684:0:

open