crwdns2934241:0crwdne2934241:0 Juan Garcia

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The Dell support page (below) tells you how to fix this problem. scroll down to where it says "replacement battery is not recognized" scroll back up to the "expand all" then back down to the now visible instructions.

Good Luck!

Your Link: https://www.dell.com/support/kbdoc/en-us/000123069/how-to-troubleshoot-dell-laptop-battery-issues

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