Hey hi ***[link|https://www.ifixit.com/User/4526391/%EA%A7%81%E0%A6%94%E0%A7%A3Dh%E1%8F%92u%E1%8F%89+sh%E1%8E%AA%E1%8F%92m%E1%8E%AA%E0%BC%BB%EA%A7%82|꧁ঔৣDhᏒuᏉ shᎪᏒmᎪ༻꧂|new_window=true]***, following are some of the common steps required to solve this very common issue in phones these days:
***1) Double check for mute and volume settings***
Check again for the sound settings and make sure it is full and your not on mute.
***2) Restart your phone***
Restarting your phone solves almost 90% of the problems, this might be a temporary issue and you can get it fixed by restarting the phone.
***3) Check for stuck headphone jack ++(🎗️THE MOST HELPFUL🌟 AND 🌟EFECTIVE🎗️)++***
Plug in your headphone to see if you get sound by the headphones. If you do insert and remove the headphone jack a couple of times rapidly. Sometimes a stuck headphone jack can cut off the speakers.
***4) Inspect the headphone jack***
Look for any debris inside the headphone jack use a very small object and very carefully clean the headphone jack.
***5) Software update***
Update your phone and see if it works, sometimes an update is the key?
That's all I can recommend, if none of the above solutions work, then it is probably a hardware issue and you need to get it fixed it a service center. Please let me know if you have some more doubts or queries and also please notify me if any of the above works through the comments section. I will reply you under a week✨ Thanks and have a gorgeous day🌟