Error code 0xc00000e9 means hardware failure or corrupted system file, try to do a factory reset of the device
How to;
# Press and hold the power button until it shuts off
# Press but do not hold the power button
# Press the Alt+F10 keys when the acer logo appears
# When you see a blue screen press the option "troubleshoot"
# Press reset your PC
# Press next
# Press "Fully Clean the Drive"
# Finally press reset
# Hopefully this solves it