It sounds like there might be an issue with the right Galaxy Bud. Here are a few steps you can try to fix the low volume issue:
1. **Clean the Earbuds**: Use a soft cloth or cotton swab to gently clean the speaker mesh and the area around it on the right Galaxy Bud. Sometimes, dirt or debris can block the sound.
2. **Reset the Galaxy Buds**: You mentioned you've already done this, but just in case, here's how:
- Open the Galaxy Wearable app on your phone.
- Go to `Settings` > `Reset earbuds`.
3. **Check for Updates**: Ensure your Galaxy Buds and the Galaxy Wearable app are updated to the latest version.
4. **Bluetooth Settings Reset**: Try resetting the Bluetooth settings on your phone. This can sometimes resolve connectivity and performance issues:
- Go to your phone's Settings.
- Tap `Connections` > `Bluetooth`.
- Tap the settings icon next to your Galaxy Buds and select `Forget`.
5. **Reconnect the Galaxy Buds**: After resetting Bluetooth settings, pair the Galaxy Buds again with your phone.
6. **Equalizer Settings**: Check the equalizer settings in the Galaxy Wearable app. Sometimes, adjusting the settings can improve the audio balance.
7. **Contact Samsung Support**: If none of these steps work, it's possible there's a hardware issue with the right Galaxy Bud. Contact Samsung Support or visit a service center for further assistance.
Hopefully, one of these steps will help resolve the issue with your Galaxy Buds!