I bought my ROG Flow X13 less than a year ago and now it won't charge or boot up unless plugged it. It happened randomly when I was using the laptop and the battery fell to around 15% so I plugged it in. Then I noticed it hadn't charged at all after a few hours. So I unplugged it and my laptop just turned off. Now it wont turn on unless plugged it and won't charge at all. It is stuck randomly at 13-17% when i boot it up everytime and won't change from that number at all. Here's what I've tried:
# Hard Reset (40 seconds holding the power button, both with the cable connected and disconnected).
# Checked the battery health in MY ASUS, and it indicates that everything is okay.
# Uninstalled battery drivers in the device manager.
# Went to the BIOS and restored all settings to default.
# Tried using a different power outlet for the charger.
# Everything is up to date (BIOS, software, drivers, everything).
I'm considering disconnecting and reconnecting the CMOS battery according to suggestions I found online but I am a bit hesitant. What else can I do?