Hi, I identified a similar problem with my Olympus Tough yesterday evening. The battery could not be held down to charge either. So, the first order of business was to wedge the battery down to make contact to charge. I used a wooden sheesh kabab skewer with a pointed end to wedge the battery so the terminal would touch. It worked. Then, once the battery was charged, I was on to the next problem. How to shut the door with enough pressure on the battery so that it would make contact. Eureka!!! I used a foam ear plug to provide that requisite pressure and it worked. The ear plug will mold itself to the battery edges and the door. I had a little struggle to get the door closed. I was afraid that with the force I was using I would break something. But hey, this camera is supposed to be "tough." So, here is my hillbilly solution. I still have use of my expensive camera and won't have to junk it.