Try this [https://support.google.com/googlenest/answer/9837834?sjid=12463122609544304971-AP|workaround] and check if this resets the device.
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Try this [link|https://support.google.com/googlenest/answer/9837834?sjid=12463122609544304971-AP|reset workaround] and check if this resolves the problem.
Hi @tonycollins
Try this [https://support.google.com/googlenest/answer/9837834?sjid=12463122609544304971-AP|workaround] and check if this resets the device.