If a second hole helps, then most likely the hollow needle that makes the hole at the bottom of the pod is clogged. You can easily remove the plastic pod basket that includes that needle. Then separate the two parts of the basket, paying attention to how they are aligned. They are a little hard to separate, but not too difficult. Then hold up the larger piece of the basket and see if you can see light through the needle. If not, it is clogged, and you have diagnosed the problem. If you have 18 or 20 gauge wire, poke it up from the bottom through the needle to clear it. Don't poke from the top, it is hard to align the wire with the needle and you could stab your finger. If you don't have that kind of wire, peel the paper from a twist tie like usually comes on a load of bread, that wire should work, or maybe a stick pin or possibly a small paper clip. Bend it as straight as possible to give it some strength, and poke it through the needle from the bottom. If you can now see light through the needle hole, reassemble and enjoy your coffee.