If it is then it won't be an antenna problem with the Bluetooth, as WiFi and Bluetooth use the same antennas.
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If you're having WiFi problems as well as Bluetooth problems, try using either, with the laptop as close as possible to either the WiFi network router or the Bluetooth device that you wish to pair with i.e. <10cm.
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If you're having WiFi problems as well as Bluetooth problems, try using the laptop as close as possible to either the WiFi network router or the Bluetooth device that you wish to pair with i.e. <10cm.
If you're no longer experiencing any problems when doing this, then it may be a loose antenna connection that is the problem.
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If the sub board is the problem and if you have a Samsung NP950QDB model, then search online for [https://www.ebay.com/itm/176293832936|BA92-21696A BA92-21696B] (supplier example only) to find suppliers that suit you best
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If the sub board is the problem and if you have a Samsung NP950QDB model, then search online for [link|https://www.ebay.com/itm/176293832936|BA92-21696A BA92-21696B] (supplier example only) to find suppliers that suit you best
If you have a different model number then usually the part number may be listed on the board itself or if not search online for ''Samsung (insert model number) Mars 15 board'' to find suppliers that suit you best. This is assuming that ''Mars 15'' is also printed on the board in your model as well - see image in your question above showing Mars 15 printed on the board.
Hi @shpurchases,
Is the WiFi working OK?
If it is then it won't be an antenna problem with the Bluetooth, as WiFi and Bluetooth use the same antennas.
If you're having WiFi problems as well as Bluetooth problems, try using either, with the laptop as close as possible to either the WiFi network router or the Bluetooth device that you wish to pair with i.e. <10cm.
If you're no longer experiencing any problems when doing this, then it may be a loose antenna connection that is the problem.
If the sub board is the problem and if you have a Samsung NP950QDB model, then search online for [https://www.ebay.com/itm/176293832936|BA92-21696A BA92-21696B] (supplier example only) to find suppliers that suit you best
If you have a different model number then usually the part number may be listed on the board itself or if not search online for ''Samsung (insert model number) Mars 15 board'' to find suppliers that suit you best. This is assuming that ''Mars 15'' is also printed on the board in your model as well - see image in your question above showing Mars 15 printed on the board.