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Nokia G22 keeps rebooting at random moments

crwdns2934249:0crwdne2934249:0:

My Nokia G22 keeps rebooting at random moments. Sometimes it reboots while I'm using the phone, sometimes when I'm not using it. As far as I can tell, all my apps are up to date and I have enough memory and storage available (usually >1GB RAM and >50GB storage). As far as I can tell it doesn't happen when I'm using any specific apps. A reboot also occured when the phone was in safe mode.
Sometimes it reboots five times in an hour, at other times it can go days without going through a weird reboot.
When it reboots, the screen freezes for a second and then goes black for about a minute. Then it quickly boots back up, without showing the android logo or playing the Nokia jingle like it would after a normal boot or reboot.
The unlock screen reads "Need pin after rebooting", so the phone does recognize it as a reboot.
I also sometimes feel it buzzing a few times in rapid succession before it reboots, similar to the buzz it makes when unlocking with the fingerprint sensor.
Another issues I have experienced is that sometimes phone keeps hanging at the login screen. I enter mij PIN and press enter, but the phone does nothing. I can see the button being pressed (multiple times) but it doesn't unlock.
Any ideas what it could be? Hardware or software?
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EDIT: a full factory reset fixed all problems!

crwdns2866306:0crwdne2866306:0:

Nokia G22

crwdns2915684:0crwdne2915684:0:

open

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+842482

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crwdns2947189:0crwdne2947189:0:

Nokia G22 keeps rebooting at random moments

crwdns2934249:0crwdne2934249:0:

My Nokia G22 keeps rebooting at random moments. Sometimes it reboots while I'm using the phone, sometimes when I'm not using it. As far as I can tell, all my apps are up to date and I have enough memory and storage available (usually >1GB RAM and >50GB storage). As far as I can tell it doesn't happen when I'm using any specific apps. A reboot also occured when the phone was in safe mode.
Sometimes it reboots five times in an hour, at other times it can go days without going through a weird reboot.
When it reboots, the screen freezes for a second and then goes black for about a minute. Then it quickly boots back up, without showing the android logo or playing the Nokia jingle like it would after a normal boot or reboot.
The unlock screen reads "Need pin after rebooting", so the phone does recognize it as a reboot.
I also sometimes feel it buzzing a few times in rapid succession before it reboots, similar to the buzz it makes when unlocking with the fingerprint sensor.
Another issues I have experienced is that sometimes phone keeps hanging at the login screen. I enter mij PIN and press enter, but the phone does nothing. I can see the button being pressed (multiple times) but it doesn't unlock.
Any ideas what it could be? Hardware or software?
+
+
+
+EDIT: a full factory reset fixed all problems!

crwdns2866306:0crwdne2866306:0:

Nokia G22

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 leadstripes

crwdns2947189:0crwdne2947189:0:

Nokia G22 keeps rebooting at random moments

crwdns2934249:0crwdne2934249:0:

My Nokia G22 keeps rebooting at random moments. Sometimes it reboots while I'm using the phone, sometimes when I'm not using it. As far as I can tell, all my apps are up to date and I have enough memory and storage available (usually >1GB RAM and >50GB storage). As far as I can tell it doesn't happen when I'm using any specific apps. A reboot also occured when the phone was in safe mode.

Sometimes it reboots five times in an hour, at other times it can go days without going through a weird reboot.

When it reboots, the screen freezes for a second and then goes black for about a minute. Then it quickly boots back up, without showing the android logo or playing the Nokia jingle like it would after a normal boot or reboot.

The unlock screen reads "Need pin after rebooting", so the phone does recognize it as a reboot.

I also sometimes feel it buzzing a few times in rapid succession before it reboots, similar to the buzz it makes when unlocking with the fingerprint sensor.

Another issues I have experienced is that sometimes phone keeps hanging at the login screen. I enter mij PIN and press enter, but the phone does nothing. I can see the button being pressed (multiple times) but it doesn't unlock.

Any ideas what it could be? Hardware or software?

crwdns2866306:0crwdne2866306:0:

Nokia G22

crwdns2915684:0crwdne2915684:0:

open