crwdns2934241:0crwdne2934241:0 EZA

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Audio issue with jack port

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I have bought the controller and I have a problem and it is that when I connect a headphone to the jack, the sound is just noise, however if I connect the phone using a USB C to USB C cable in the second port of the controller, the sound is fine.

What could be the problem?

Thanks.

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Backbone One

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open