When starting, the device wouldn't charge beyond 7%. Contacted Wacom and they suggested I try:
# Disconnect all cables from the tablet
# Open the Device Manager
# Remove ACPI compliant Battery and AC Power adapter
# When disconnected, press and hold the power button for 20-25 seconds
# Wait 10-20 seconds then press and hold the power button for 20-25 seconds
# Now restart the tablet so Windows will reinstall those drivers and leave the tablet connected for at least 2 hours
When that didn't fix the issue, they advised uploading drivers. Which also didn't work and it's now a non warranty return for $1,232.00 repair. And I just feel they're going to just replace this one with a refurbished one for that cost and I would rather try fixing it myself.
Now it's at 4% and I'm hoping someone here can help me in possibly finding a solution because everything else works fine. I also don't mind if the solution is to somehow make it to where it's plugged in like a computer rather than it acting like a tablet.
And any other solutions are welcome.
When starting, the device wouldn't charge beyond 7%. Contacted Wacom and they suggested I try:
# Disconnect all cables from the tablet
# Open the Device Manager
# Remove ACPI compliant Battery and AC Power adapter
# When disconnected, press and hold the power button for 20-25 seconds
# Wait 10-20 seconds then press and hold the power button for 20-25 seconds
# Now restart the tablet so Windows will reinstall those drivers and leave the tablet connected for at least 2 hours
When that didn't fix the issue, they advised uploading drivers. Which also didn't work and it's now a non warranty return for $1,232.00 repair. And I just feel they're going to just replace this one with a refurbished one for that cost and I would rather try fixing it myself.
Now it's at 4% and I'm hoping someone here can help me in possibly finding a solution because everything else works fine. I also don't mind if the solution is to somehow make it to where it's plugged in like a computer rather than it acting like a tablet.
And any other solutions are welcome.