crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Frank B

crwdns2947189:0crwdne2947189:0:

Touchpad not working after performance base batter replacement

crwdns2934249:0crwdne2934249:0:

Hi,

The battery in my performance died so I bought a new one.[br]
During the swap, i think I broke the touchpad (the mounting tab broke.)[br]
I was able to get a replacement performance base and installed the new batter in that.

The battery works but the touchpad doesn't

The ribbon cable is fully seated.

Windows and the UEFI software don't see it.

What else should be checked?

Thanks,

Frank

crwdns2866306:0crwdne2866306:0:

Microsoft Surface Book with Performance Base

crwdns2915684:0crwdne2915684:0:

open