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crwdns2934241:0crwdne2934241:0 Jeannette D Boutin

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It was not charging, cleaned it but still wouldn't charge, bought another battery, worked until the battery went dead but now won't charge up.  I'm now getting a ERR 5.    Is it a wrong battery 14.4 v.

crwdns2915684:0crwdne2915684:0:

open