Hi @cactushurtbob
Try [https://mysupport.razer.com/app/answers/detail/a_id/4525/session/L2F2LzEvdGltZS8xNzA0NTIwMzc5L2dlbi8xNzA0NTIwMzc5L3NpZC9mVXNXOV9odVZmUFhsN0dpRG1BYlQ2MkNpeklzdXNoVSU3RWh6VWEzMDNOYVBIOTkyVWJyTXd5ZmdwUlZOc1M3algwVFBKN2pQb2R3NW9tc2psSjBDeE9OYU9Tc3BNMHJScjQyWTZHTnE0QmxwTzdiVFNic0paekZIQSUyMSUyMQ%3D%3D|updating the firmware] and check if that resolves the problem