crwdns2934243:0crwdne2934243:0 mike

crwdns2934249:0crwdne2934249:0:

crwdns2915684:0crwdne2915684:0:

open

crwdns2934241:0crwdne2934241:0 mike

crwdns2934249:0crwdne2934249:0:

THis may work for your model:

Do a hard reset of your laptop by holding down the Win + B keys on your keyboard while powering on the computer the normal way Does that help?

Have you tried the pressing F2 while turning on for the HP Diagnostic menu?

crwdns2915684:0crwdne2915684:0:

open