I struggled for half an hour to get the battery out - a phone that's over 10 years old has glue that is not gonna come out nicely. Hell no. I did end up resorting to heating up the back of the phone but when you think about it, a battery that's almost bent into two, adding some heat this seems a little risky. I know I should've done this first before mangling / molesting the battery. Noticed the home button wasn't working the phone was put back together again. It was indeed the two gold pins that needed to be pried up slightly - works like a champ now, the 5C is a great little phone. I love the plastic body so pity they don't have anything like it now everything's so bloody big.